Flexible Spending Accounts (FSA)

How do I enroll for this program?

Enroll in a dependent care (daycare) spending and/or healthcare spending account within 31 days of the date of hire, during the annual open enrollment period each fall (re-enrollment is required every year), or during a qualifying event (must submit a Lifestyle Change Form).

What are plan maximums for deferral?

Dependent Care Spending Account annual limit = $5,000 per household 

Healthcare Spending Account annual limit = $3,200. 

Does use-it or lose-it still apply?

Yes. $50 to $640 of your unused balance is eligible for rollover to the next calendar year according to IRS rules. Remember you have until March 31 each year to submit eligible expenses for the prior plan year.

Unused dependent care funds are forfeited at the end of the calendar year.

How do I seek reimbursement?

Reimbursement is provided through our administrator, VOYA Financial. 

A debit card is available for both Dependent Care and Healthcare Spending Account expenses. Paper claim reimbursements are processed daily. Claims can also be submitted through the mobile app.

How do I obtain more information?

Employees may also contact HR/Benefits at 410-222-5221/5219.

Visit www.voya.com or call the VOYA customer service line at 833-232-4673 (Customer Service hours 24/7), also via email at HASInfo@voya.com

Claims and substantiation may be submitted to VOYA via the web at myhealthaccount.voya.com, mobile app (available for free with Apple or Android), mail, or fax 866-451-3245.

Mailing address: VOYA Financial, PO Box 1168 ∙Minneapolis, MN 55440